How do I request a translation?
Send a clear PDF or photographs of every page through our WhatsApp number, +966 54 958 5700. Tell us the target language, receiving organisation and preferred deadline. We review the file before confirming the quote.
How much does certified translation cost?
The quote depends on the language, document length, specialist terminology, formatting and deadline. The quote covers the documents reviewed; additional pages may change the price after discussion with you.
How long will my translation take?
We confirm the delivery time after reviewing your document. Work starts once the complete, readable files and agreed payment have been received. Ask us about availability if you have an urgent deadline.
Can I receive my translation online?
Yes. Electronic delivery can be arranged as a PDF or another agreed format. Printed copies and delivery services require a separate agreement on timing and cost.
What should I provide for names?
Please confirm the spelling used in your passport or other relevant identification when a name must match an English-language record. Include reverse sides and attachments that contain information.
Does translation guarantee acceptance or a visa?
No. The receiving authority decides the requirements and final outcome. Confirm whether it requires translation, certification, attestation or other documents before placing your order.
How do I pay?
Confirm the quote with our team, check the bank details on our Payment Methods page, and send your receipt with your name or order reference. Wait for payment confirmation before assuming work has started.
Can I request a correction or cancellation?
Please report a translation error within a reasonable period after delivery. New content, a revised source or additional formatting may be quoted separately. Cancellation and refund arrangements depend on the stage of work and the published terms.
How are my documents handled?
Documents are used to assess, translate, review and deliver your request. The assigned translator or reviewer may access them for that work. Send only information relevant to the service through our official contact channels.