Start with complete files
Provide every page in order, including attachments and reverse sides containing information. A readable PDF is useful; photographs should show the entire page without glare or cropped text.
Confirm the key details
Tell us the target language, intended use and deadline. Where a name must match identification, provide the required spelling. Point out any unclear handwriting rather than guessing what it says.
Agree the scope
Review the quote and delivery format before work starts. Keep a copy of the original and review the completed translation against your key details.